1 . Introduction
At Carpinteri Guitars, protecting your personal data is a priority.
We believe in transparency and open communication, and we process your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable privacy laws.
2 . Data Controller
Carpinteri Guitars di Corrado Carpinteri
Registered Office: Via Mazzini 32, Canicattini Bagni, Siracusa, Italy
VAT: IT01750140897
Email: info@carpinteriguitars.com
3 . Data We Collect
We may collect the following types of data:
Identification and contact details: name, email, phone number, billing/shipping address.
Order details: purchased products, payment method (note: credit card numbers are never stored).
Communications: emails, messages, or forms you send us.
Website usage data: IP address, browser type, device, collected through cookies and analytics tools.
4 . Purpose of Processing
Your personal data is processed exclusively to:
Process and deliver your orders.
Provide customer support and communication.
Send newsletters and updates (only if you opted in).
Improve website performance and user experience.
Comply with legal, tax, and accounting obligations.
5 . Legal Basis for Processing
Data processing is based on:
Contractual necessity (fulfilling your order).
Legal obligations (tax, accounting, consumer law).
Legitimate interest (fraud prevention, website security).
Consent (marketing and newsletters).
6 . Data Sharing
Your data may be shared only with:
Payment providers (e.g., PayPal, Klarna) – Carpinteri Guitars has no access to your credit card details.
Shipping carriers (e.g., DHL) for order delivery.
Legal authorities if required by law.
We do not sell, rent, or trade your personal data to third parties.
7 . Cookies
This website may use cookies to improve functionality and user experience.
A detailed Cookie Policy will be provided here once technical auditing is completed.
8 . Data Retention
Order data is stored for the period required by Italian law (normally 10 years).
Newsletter data is stored until you unsubscribe.
Other data is kept only as long as necessary for the purposes described above.
If deletion is requested, data will first be blocked and subsequently removed without retaining copies.
9 . Data Security
We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
Access to personal data is limited to authorized personnel only.
10 . Your Rights
Under GDPR, you have the right to:
Access, correct, or update your personal data.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Request data portability.
Withdraw consent at any time (for newsletters/marketing).
File a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).
Requests can be sent to: info@carpinteriguitars.com
11 . Cookies & Tracking
This website may use cookies to improve usability and performance.
Essential cookies: required for website operation.
Analytics cookies: help us understand site usage.
Marketing cookies: used only with your consent.
You can manage or disable cookies through your browser settings at any time.
12 . Changes to This Policy
Carpinteri Guitars reserves the right to update this Privacy Policy due to legal or operational reasons. The latest version will always be published on this page.